Oswald

Chatbots Integrations 5 min read

Oswald 2019 feature wrap-up

A final update about our Oswald chatbot-platform and the new features we created! Includes hybrid cloud, response debugging, WhatsApp integration, smo...

Tamo Maes

Artificial Intelligence Chatbots 5 min read

Add value to your chatbots through phone calls

Leverage Twilio’s Media Streams to enable voice interactions with your chatbots.

Tamo Maes

Newsletters suck... Ours don't! Get the best of Raccoons by email. We won't spam you!

Chatbots 5 min read

5 Oswald chatbot UI / UX best practices

Five Oswald chatbot UI / UX best practices, including: personifying, length, testing, humor and wit.

Daphné Vermeiren

Newsletters suck... Ours don't! Get the best of Raccoons by email. We won't spam you!

UX Chatbots 8 min read

How to talk with humans? A story about Voice User Interfaces (VUI)

Read how you can improve the user experience of a Voice User Interface (VUI). We talk about conversation flows, user testings, providing good answers,...

Aagje Reynders

Chatbots 5 min read

Chatbot integrations with Oswald 💪

Today, we're announcing four new integrations in the Oswald platform, bringing us to a total of seven integrations. Let's take a look at these integra...

Michiel Vandendriessche

Chatbots 1 min read

Put your Oswald chatbot to the test

If you have ever configured a chatbot, you know that testing a chatbot can be a tedious and time-consuming job.

Michiel Vandendriessche

Events 2 min read

Introducing Raccoons!

20 december we introduced the Raccoons group to the public. Raccoons is the innovation group containing ventures such as Craftworkz, Oswald, Brainjar...

Michiel Vandendriessche

Chatbots 3 min read

“Hi! I’m Oswald and I’ve got some exciting news for you”

Today we added some new features to our Oswald chatbot platform. The biggest change is the introduction of ‘file entities’. We also added some minor i...

Michiel Vandendriessche

Chatbots 2 min read

Oswald is introducing multilingual chatbots, human takeover and much more!

Today we are very excited to introduce a brand-new version of Oswald, available as a free update to all users.

Michiel Vandendriessche

Chatbots 2 min read

Introducing Oswald!

Today we are very proud and excited to officially launch Oswald, a powerful all-in-one chatbot platform for agencies and enterprises!

Michiel Vandendriessche

Chatbots 5 min read

Oswald chatbots in Hebrew

Compared to other chatbot platforms, Oswald supports the Hebrew language for buildings conversational assistants.

Sam Hendrickx